Frequently Asked Questions (FAQ)

Q: When do I receive the order?

A - Delivery takes 3:5 working days all over Egypt (weekends and official holidays are excluded).

Q: How much does the shipping cost?
A- Cairo and Giza 50 EGP.
Other Governates 60 EGP to 80 EGP. It will be calculated automatically when you checkout.  

Q: At what time will my order be delivered?

A- The shipping company will contact you in the delivery day to arrange a suitable time between 9 AM to 5 PM.

Q: Do you have a physical store I can visit?
A- Unfortunately not, we currently operate online only through our website.

Q: What's your refund/return policy?

A- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.

On sale period, any item ordered at a discounted price can not be exchanged or refunded. Items can be exchanged/returned in 3 days of your purchase.

Send us a message with your order information to begin the return or exchange process via our instagram account

Boheme is not responsible for the return/exchange shipping fees (50:100 EGP for all governorates)